The staff member who answered the phone was extremely rude. The inquiry process took less than a minute, and they hung up on the customer without even asking the question properly. Terrible staff.
Don???t like the way they (both the receptionist and the dentist) communicate with patients. My husband and I were treated like primary school students. I was told that I had a crack on my incisor and treatment was needed. I had it checked by another dentist in order to have a second opinion. Xray was done and the second dentist said my teeth are all FINE without crack!
The dentist who took my appointment was incredibly rude! I called at 9:45 AM to book a dentist appointment because my tooth was really hurting. Even though I knew it was hard to get an appointment that day, I still asked. The dentist was incredibly unfriendly: “There’s no appointment available today!” I then asked if I could get an appointment for tomorrow. She replied, “Then 4:00! Remember to let me know if you come!” I thought that was normal.
What angered me the most was that when I called again in the afternoon to ask for details, she said the 4:00 quota had already been given to a second one. She has no memory and blamed me for not confirming! I was furious! My tooth was already hurting, how could I find a second dentist at the last minute? ???? Luckily, I called to ask for details! Otherwise, I would have been in big trouble tomorrow.
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October 13, 2023 at 8:29 amThe service is terrible, they should go out of business soon.
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Rating: 1/5
Helpful Review 1?????????
October 13, 2023 at 8:28 amThe staff member who answered the phone was extremely rude. The inquiry process took less than a minute, and they hung up on the customer without even asking the question properly. Terrible staff.
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Rating: 1/5
Helpful Review 1MJ F
October 28, 2022 at 9:36 amDon???t like the way they (both the receptionist and the dentist) communicate with patients. My husband and I were treated like primary school students. I was told that I had a crack on my incisor and treatment was needed. I had it checked by another dentist in order to have a second opinion. Xray was done and the second dentist said my teeth are all FINE without crack!
Rating: 1/5
Helpful Review 1Cupid's Tear
December 21, 2021 at 3:41 am????????????????????????
Rating: 1/5
Helpful Review 1mimi Ng
April 16, 2021 at 10:00 amThe dentist who took my appointment was incredibly rude! I called at 9:45 AM to book a dentist appointment because my tooth was really hurting. Even though I knew it was hard to get an appointment that day, I still asked. The dentist was incredibly unfriendly: “There’s no appointment available today!” I then asked if I could get an appointment for tomorrow. She replied, “Then 4:00! Remember to let me know if you come!” I thought that was normal.
What angered me the most was that when I called again in the afternoon to ask for details, she said the 4:00 quota had already been given to a second one. She has no memory and blamed me for not confirming! I was furious! My tooth was already hurting, how could I find a second dentist at the last minute? ???? Luckily, I called to ask for details! Otherwise, I would have been in big trouble tomorrow.
??????????????????????????????????????????9:45??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????4:00????????????????????????????????????????????????????????????
?????????????????????????????????????????????????????????????????????4:00???quota ?????????????????????????????????????????????????????????confirm????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Rating: 1/5
Helpful Review 1Erik Tsoi
September 21, 2020 at 4:50 amThe dentist was very kind, had excellent technique, and the price was very reasonable.
I had my teeth cleaned and filled. The dentist was very patient in explaining everything to me, and my teeth were very clean after the cleaning.
My dad went to have his wisdom teeth extracted. The price was reasonable, it only took 30 minutes, and the technique was top-notch.
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Rating: 5/5
Helpful Review 1