A typical teeth cleaning takes about twenty minutes; I’ve never had one done in ten. The main issue was the extremely rough handling this time; I’ve never encountered a dentist like that before. Even when I told him it hurt, he completely ignored me and continued cleaning. The nurse’s actions were even more outrageous, constantly using those suction tubes, causing pain to my gums.
Upon entering the dentist’s room, the cleaning area was cluttered with miscellaneous items, giving the impression of being unclean. After the cleaning, my teeth weren’t clean at all; stains remained.
During the wisdom tooth examination, the dentist’s examination was incredibly casual. He told me I had a cavity and said it was “beyond saving,” which left me speechless.
Dr. Gan is very professional. From orthodontics to ceramic braces, every step of the way was taken seriously and carefully. Even the teeth cleaning was very clean!
Today’s teeth cleaning was a completely painful experience. I urge everyone to consider whether or not they should patronize this clinic. Dr. Gan completely ignored the patient throughout the entire process, only caring about enjoying his music!
First thing: When I made the appointment, the young lady stated that Dr. Gan would clean my teeth, but today I was served by two nurses. They were completely unprofessional, their movements were rough, and they acted like students.
There were also a whole host of unprofessional service attitudes.
These days, teeth cleaning in mainland China is so convenient and the service is so good. For dentists in Hong Kong to still do this, they should reflect on their actions.
I will explain my experience in more detail later, trying to be as objective as possible. I also hope Dr. Gan will have the opportunity to explain himself here.
Not good , just take a look on my teeth for few seconds , ask to take X-ray , then have conclusion that I have to pull out one of my teeth and two teeth need to do root canal therapy , since I ask if my teeth can keep cause I think it???s not so bad , he said couldn???t. Then I need to make appointment for the pull out teeth and root canal therapy , it???s only take ard 8 mins in the room including taking X-ray?????? , he???s so rushing????
Mandy Leung
December 7, 2025 at 4:33 pmA typical teeth cleaning takes about twenty minutes; I’ve never had one done in ten. The main issue was the extremely rough handling this time; I’ve never encountered a dentist like that before. Even when I told him it hurt, he completely ignored me and continued cleaning. The nurse’s actions were even more outrageous, constantly using those suction tubes, causing pain to my gums.
Upon entering the dentist’s room, the cleaning area was cluttered with miscellaneous items, giving the impression of being unclean. After the cleaning, my teeth weren’t clean at all; stains remained.
During the wisdom tooth examination, the dentist’s examination was incredibly casual. He told me I had a cavity and said it was “beyond saving,” which left me speechless.
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Rating: 1/5
Helpful Review?????????
September 17, 2025 at 11:25 amDr. Gan is very professional. From orthodontics to ceramic braces, every step of the way was taken seriously and carefully. Even the teeth cleaning was very clean!
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Rating: 5/5
Helpful ReviewTrish Lee
December 15, 2024 at 6:01 pmToday’s teeth cleaning was a completely painful experience. I urge everyone to consider whether or not they should patronize this clinic. Dr. Gan completely ignored the patient throughout the entire process, only caring about enjoying his music!
First thing: When I made the appointment, the young lady stated that Dr. Gan would clean my teeth, but today I was served by two nurses. They were completely unprofessional, their movements were rough, and they acted like students.
There were also a whole host of unprofessional service attitudes.
These days, teeth cleaning in mainland China is so convenient and the service is so good. For dentists in Hong Kong to still do this, they should reflect on their actions.
I will explain my experience in more detail later, trying to be as objective as possible. I also hope Dr. Gan will have the opportunity to explain himself here.
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Rating: 1/5
Helpful ReviewOn LI Ma
July 17, 2024 at 1:09 pm??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Rating: 5/5
Helpful ReviewTony Yau
December 28, 2023 at 9:55 am???????????????????????????????????????????????????????????????????????????
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Rating: 1/5
Helpful ReviewFlorence Chang
September 30, 2023 at 1:40 amNot good , just take a look on my teeth for few seconds , ask to take X-ray , then have conclusion that I have to pull out one of my teeth and two teeth need to do root canal therapy , since I ask if my teeth can keep cause I think it???s not so bad , he said couldn???t. Then I need to make appointment for the pull out teeth and root canal therapy , it???s only take ard 8 mins in the room including taking X-ray?????? , he???s so rushing????
Rating: 1/5
Helpful ReviewCharlie C
June 27, 2023 at 9:03 amProfessional, friendly and patient.
Rating: 5/5
Helpful Review